Skip to content
Driver Benefits NetworkDriver Benefits Network™

Results

We publish numbers, not adjectives.

Driver Benefits is a new category, and we are early. Every program is baselined before launch and reported weekly. Results appear on this page only after the partner verifies them.

Become a pilot partner See engagement models

Reporting standard

Baseline

Your current appointment and show numbers, captured before we start.

Pre-launch01
Reporting cadence

Same four metrics, same definitions, every partner.

Weekly02
Verification

Nothing is published to this page until you confirm it.

Partner-signed03
Estimates published

No industry averages, no modelled projections.

None04

If a number is not here yet, it is because it has not been earned and verified yet.

The scorecard

Four metrics, defined the same way.

The numbers a general manager already runs on.

The scorecard

Four metrics, defined the same way for every partner

No vanity metrics, no impressions, no reach. These are the numbers a general manager already runs the store on.

Appointments set

Appointments booked where a Driver Benefits invitation was offered on the call.

Show rate

Percentage of booked appointments that arrived on site.

Packages activated

Customers who claimed and activated their benefits package after the visit.

Repeat visits

Service or sales visits by an activated member in the following 12 months.

Programs

Pilot programs in market.

What is live, and what is still pending.

Programs

Pilot programs in market

Reporting period openFranchise new & used retail

Franchise dealer pilot

A multi-rooftop franchise group is using Driver Benefits as the reason its BDC gives customers to come in for a test drive, with no purchase required.

The challenge

Inbound and outbound calls ended without a reason to visit. Appointments were set on price conversations, and show rates suffered.

What we deployed

  • Driver Benefits invitation added to inbound, outbound, and AI call scripts.
  • Customer offer page sent by text and email before every appointment.
  • Benefits package activated on site after the visit, with no purchase required.
  • Weekly reporting on appointments set, show rate, activations, and repeat visits.

Reported results

Appointments set
Pending
Show rate
Pending
Packages activated
Pending
Repeat visits
Pending

Reporting period open — results publish after the first full 90 days.

OnboardingCollision & body repair

Collision center pilot

A collision operator is deploying Driver Benefits as a post-repair retention program, turning a one-time repair into an ongoing customer relationship.

The challenge

Repair customers rarely return. Once the claim closes, the relationship ends and the next visit goes to whoever the insurer routes them to.

What we deployed

  • Benefits package delivered at vehicle handoff.
  • Maintenance visits scheduled through the same platform.
  • Retention measured against the pre-program baseline.

Reported results

Appointments set
Pending
Show rate
Pending
Packages activated
Pending
Repeat visits
Pending

Program onboarding. Baseline measurement starts at launch.

How we report

The measurement commitment.

Baseline, cadence and verification.

How we report

The measurement commitment

The fastest way to lose a dealer is to claim a lift you cannot show. So we do the opposite.

Baseline before launch

We record your current appointment, show, and retention numbers before the program goes live. Without a baseline there is no result — only a claim.

Weekly program reporting

Appointments set, show rate, packages activated, and repeat visits, reported weekly to your leadership team.

Published only when verified

Nothing appears on this page as a result until the partner has reviewed and approved the reported numbers.

Next step

Want your numbers on this page?

We are onboarding a limited group of partners.

Want your numbers on this page?

We are onboarding a limited group of pilot partners. Baseline in week one, first reported results in ninety days.

Request a demo Automotive retail

The Customer Engagement Engine™

Everything here runs on one methodology.

Every metric on this page maps to a stage of the Engine — the methodology behind the numbers.

Explore the Engine
  1. 01Awareness
  2. 02Conversation
  3. 03Appointment
  4. 04Membership
  5. 05Purchase
  6. 06Protection
  7. 07Service
  8. 08Education
  9. 09Communication
  10. 10Referral
  11. 11Repeat purchase
  12. 12Customer lifetime value